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Privacy Policy

At N&R CPA, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and disclose your personal data, as well as your rights to review and update it. It also details our use of cookies on our website.

By visiting https://nr-cpa.ca, contacting us, or agreeing to receive emails and other communications from N&R CPA, you accept the terms of this policy. Please note that this policy does not apply to third-party websites, and we are not responsible for the privacy practices of external sites.

Messaging Terms & Conditions
No mobile information be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties. If you wish to be removed from receiving future communications, you can opt out at any time by texting STOP or contacting us at connect@nr-cpa.ca.  By engaging with our communications, you agree to receive informational messages from N&R CPA (such as appointment reminders and account notifications). The frequency of these messages may vary, and standard messaging and data rates may apply. For assistance, simply reply with HELP or email us at connect@nr-cpa.ca. You may opt out at any time by replying with STOP. 

Collection of Information
We collect personal information in various ways, including when you provide details on our website, contact us via telephone or email, or interact with our social media channels. This information may include your name and email address. We also gather data about your visit to our website, such as your IP address, geolocation, date and time of access, visit duration, and the pages you view.

Like many commercial websites, we use cookies—small files stored on your device—to enhance your experience. These cookies may capture your language preferences, browsing history, and browser type and version. We use both first-party cookies (set by us) and third-party cookies (set by our trusted service providers). Session cookies are temporary and vanish when you close your browser, while persistent cookies remain until deleted or expired. Persistent cookies help us recognize returning visitors, ensuring a more convenient and personalized experience, even across different websites or apps (for example, through advertisements). We also compile aggregate data from these cookies to analyze site traffic and improve our services. You can configure your browser to alert you when a cookie is sent or disable cookies entirely; however, please note that this may affect your experience on our website.

If you become a client or use our services, we may collect additional information such as financial details, government filings, personal information of directors or employees, documents related to government assistance, Social Insurance Numbers, addresses, marital status, and other data required for preparing personal or corporate income tax returns. It is your responsibility to ensure that any individuals whose data is collected have consented to this process.

The legal basis for processing your personal information is that such processing is necessary for providing our website and services and is conducted in our legitimate interests, as detailed later in this policy. We may also process your data based on your consent when appropriate.

Use of Information
We require our employees and suppliers to access your personal information only as needed to perform their duties and in line with contractual obligations. We primarily use and disclose your data to:

  • Provide our services, including strategic, tax, estate planning, assurance services, and corporate financing and restructuring.

  • Operate, maintain, and enhance our website, deliver the services and information you request, respond to inquiries, and support our users.

  • Analyze usage trends and preferences to improve our website and develop new products, services, and features.

  • Communicate with you regarding updates, notifications, and other relevant information.

  • Fulfill legal obligations and investigate legal claims.

 

We may also use your information for other purposes if we have obtained your consent or if permitted or required by applicable law.

Communication of Information
While we strive to limit sharing your personal information with third parties, there are certain situations where disclosure may be necessary or permitted:

  • When required by applicable law, including laws outside your country of residence.

  • To comply with legal processes or respond to requests from public or governmental authorities (including those abroad).

  • To enforce our service agreements and protect our operations or those of our affiliates.

  • To safeguard the rights, privacy, safety, or property of N&R CPA, our affiliates, you, or others.

  • To pursue legal remedies or mitigate potential damages.

We also engage trusted third-party service providers who perform services on our behalf. These providers are contractually obligated to protect your information and use it only for the designated purposes. Once they no longer need your data, they must securely dispose of it. They are not permitted to share your information for unauthorized purposes, including direct marketing.

In the event of a change in ownership—such as a sale, merger, liquidation, reorganization, or acquisition—your personal information may be transferred as part of the transaction. Should we intend to disclose your personal data to any third party for other purposes, we will identify the recipient, state the purpose, and obtain your consent beforehand.

Additionally, we may share aggregated or non-personally identifiable information with third parties for purposes such as regulatory compliance, business or marketing analysis, or to help them better understand user behavior on our website.

Retention of Information
Your personal data may be accessed by our service providers located in Europe, the United States, the Philippines, and India. N&R CPA employs a variety of physical, administrative, and technical safeguards to protect your information. However, no security measures are entirely foolproof.

We will retain your personal information for as long as necessary to meet our business needs or as required by applicable laws, regulations, or government orders. For more details regarding retention periods, please contact us using the information provided below.

Your Rights Regarding Your Personal Information

You have the right to access the personal information we hold about you and to request corrections if necessary, subject to identity verification. To ensure accuracy, please promptly inform us of any changes to your data. You may also withdraw your consent for the use and disclosure of your personal information at any time. If applicable, you have the right to request details about any automated decision-making systems used and their impact on you.

Policy Updates
We recommend reviewing this policy periodically to stay informed of any updates. If we make modifications, the revised policy will be posted on our website along with the effective date. Your continued use of our website or services after the revised policy takes effect indicates your acceptance of the updated terms. This version of the policy has been updated to comply with the requirements of Bill 25 (the Act to Modernize Privacy Legislation).

Contact Information
If you have any questions or comments about this policy, wish to access or correct your personal information, exercise your rights, or file a complaint, please contact our Privacy Officer (or Data Protection Officer) using the details below:

N&R CPA
Email: connect@nr-cpa.ca
Phone: 514-664-4775

Feel free to reach out for any further clarification or assistance regarding our privacy practices.

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